Search Performance Degredation

Incident Report for LogRocket

Resolved

The problematic node has been replaced in our search cluster and performance should be returning to normal levels.

Posted Oct 18, 2022 - 17:09 EDT

Identified

We have identified a misbehaving node in our search cluster, our hosting provider is working to repair the node.

Posted Oct 18, 2022 - 16:20 EDT

Update

We are continuing to investigate this performance issue with our hosting provider.

Posted Oct 18, 2022 - 14:33 EDT

Investigating

We are investigating performance issues with our primary search database. The issue is impacting performance of searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

Posted Oct 18, 2022 - 13:18 EDT

This incident affected: Dashboard, Issues, and Metrics.