Elevated Session Processing Times

Incident Report for LogRocket

Resolved

This incident has been resolved.
Posted Nov 08, 2017 - 06:13 EST

Identified

Our backend provider is performing maintenance on our database cluster, session processing times may increase during this time.
Posted Nov 07, 2017 - 18:20 EST

Update

We're continuing to process the pending session queue. We experienced a spike in traffic and are adding database clusters to handle the increased load.
Posted Nov 07, 2017 - 14:50 EST

Update

We have identified the issue and are scaling the database cluster. We expect the process to be finished in the next hour.
Posted Nov 07, 2017 - 14:03 EST

Investigating

We're working through a large recording backlog, new sessions may be slow to appear.
Posted Nov 07, 2017 - 08:52 EST
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