Slow Session Processing

Incident Report for LogRocket

Resolved

This incident has been resolved.
Posted Jan 11, 2018 - 18:35 EST

Update

We've deployed a fix and are working through processing backlogs. Sessions should be up to date and fully functional at this time.

Search suggestions, session list durations, and event counts may be inaccurate while our search cluster processes the old data.
Posted Jan 11, 2018 - 17:56 EST

Identified

We've identified the problem and are working on a fix. Session delays may be up to an hour. Next update by 18:00 EST.
Posted Jan 11, 2018 - 17:03 EST

Investigating

We're experiencing a slowdown in our ingestion processing queue. New sessions may be delayed.
Posted Jan 11, 2018 - 15:04 EST