Elevated search indexing delay

Incident Report for LogRocket

Resolved

This incident has been resolved.
Posted Aug 17, 2017 - 06:03 EDT

Update

We are currently processing the backlog of messages in the queue, which should take ~30 more minutes before we are up to date.
Posted Aug 17, 2017 - 05:34 EDT

Update

We continue to wait for the cluster resize and will provide another update in 30 minutes.
Posted Aug 17, 2017 - 04:06 EDT

Update

The cluster resize is taking longer than expected: we will provide another update in 30 minutes.
Posted Aug 17, 2017 - 03:15 EDT

Identified

It appears our search cluster has exceeded its storage limits. We're working on expanding its storage to process the event backlog. No sessions will be lost, but they may appear delayed in the dashboard.
Posted Aug 17, 2017 - 02:34 EDT

Investigating

We are experiencing an elevated error rate for search indexing. New sessions may not appear until we work through the backlog of sessions.
Posted Aug 17, 2017 - 02:18 EDT
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