Processing delays with Errors and Search Indexing

Incident Report for LogRocket

Resolved

Processing of events and search indexing has stabilized. The backlog will be fully processed in several hours.
Posted Apr 19, 2019 - 01:29 EDT

Update

The migration has been completed. We are monitoring the system closely as we begin to process errors and search indexing.
Posted Apr 19, 2019 - 01:14 EDT

Monitoring

We are continuing to work with our vendor on a migration of the system to restore error reporting and search indexing features.
Posted Apr 18, 2019 - 23:04 EDT

Identified

We are currently working with our database vendor to resolve stability issues with error and search ingestion. Processing of the backlog has been slowed down as we resolve this issue.
Posted Apr 18, 2019 - 20:23 EDT

Monitoring

A fix has been deployed and we are continuing monitoring as we begin to burn through the backlog of events.
Posted Apr 18, 2019 - 17:23 EDT

Identified

We have identified the issue with error reporting and search indexing latency and are working on a solution.
Posted Apr 18, 2019 - 14:17 EDT

Investigating

We are investigating processing delays with error reporting and search indexing. Ingestion, session listings and session playback are not impacted.
Posted Apr 18, 2019 - 14:07 EDT
This incident affected: Session Collection and Issues.