Issues loading dashboard

Incident Report for LogRocket

Resolved

This incident has been resolved.
Posted Mar 01, 2019 - 09:09 EST

Monitoring

A fix has been implemented and we are monitoring the results. It will take some time for the system to work through the session backlog.
Posted Feb 28, 2019 - 18:15 EST

Identified

Our service provider has reported that they have an internal issue that is causing the problem. We are working with them to remediate and restore service as soon as possible.
Posted Feb 28, 2019 - 16:55 EST

Update

We are continuing to investigate the root cause of the issue. We are working with our service providers to determine if it's related to networking issues within our VPC.
Posted Feb 28, 2019 - 15:32 EST

Investigating

We are experiencing issues with loading data in the dashboard.
Posted Feb 28, 2019 - 10:45 EST
This incident affected: Dashboard.