Session Ingestion Delays
Incident Report for LogRocket
Resolved
Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.
Posted Jun 04, 2021 - 00:06 EDT
Update
Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.
Posted Jun 03, 2021 - 21:55 EDT
Monitoring
Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.
Posted Jun 03, 2021 - 19:09 EDT
Identified
A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.
Posted Jun 03, 2021 - 14:59 EDT
Update
We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.
Posted Jun 03, 2021 - 14:13 EDT
Monitoring
A fix has been implemented. We are monitoring closely as we begin to process pending sessions.
Posted Jun 03, 2021 - 12:51 EDT
Identified
The issue impacting ingestion has been identified. Session ingestion is currently delayed.
Posted Jun 03, 2021 - 12:40 EDT
Investigating
We are currently investigating an issue with session ingestion.
Posted Jun 03, 2021 - 11:52 EDT
This incident affected: Session Collection and Alerts.